Order Processing

We process orders twice a week on Sunday and Tuesday evenings, so we need to have all orders entered by Sunday or Tuesday evening at 5:00 PM EST to be included in that week's batches. Agent orders can be entered individually online through our agent order interface or uploaded in a large batch using our CSV format option. All subscription information, such as title, sku, terms, and remits will be provided on your magazine cost list. All orders are processed once they have been entered online and payment applied to your account. Payment can be made by Visa, Mastercard, American Express, Discover and Paypal. Your payment account balance is always available online in the Agent Section of the website, so you will always know how much money you have available with us.

Once your order is entered and processed by you, it is ready to go to the publishers in our weekly processing. As soon as your order has been entered, you will have access to confirmation and detail reports showing order details and expected delivery times. Any discrepencies in terms or payment will be reported at the time of order entry, so you do not have to wait a week or two to find out it was not processed or a price has changed. Occasionally, we may have an order that is returned by the publisher at a later date, but this is rare. It is usually due to a magazine ceasing publication or a change that we were not notified of, such as change in remittance or terms.